For ages 21 and above

sixs affiliate — Responsible Gaming

Enjoy entertainment safely — know your limits, stop at the right time, and seek help when needed.

Gaming should be part of entertainment, not stress

sixs affiliate believes casino and sports betting is meaningful only when it stays fun — it should never become a source of financial pressure or mental stress. On this page we explain how to keep your gaming under control, which signs indicate you should be cautious, and where to find support.

Registration and betting on our platform is only for individuals aged 21 or above. It is strictly prohibited for minors. We treat every member's safety as our top priority. Reading our Terms and Conditions will give you full details on our age verification and account usage policies.

A common pattern in gambling is placing more bets in an attempt to recover lost money. Once caught in that cycle, the fun disappears — only losses remain. At sixs affiliate we want you to stay in control of your decisions at all times. That is why we provide several self-control tools that can be used directly from your account.

Under our Privacy Policy, your account information and activity are kept secure, and your identity remains completely confidential when using responsible gaming tools.

sixs affiliate's commitment: We actively work to prevent problem gambling. If our system detects that a member has suffered repeated large losses, we reach out to that member directly and offer support.

Set your own limits yourself

You can enable these features directly by logging into your sixs affiliate account. No extra steps or waiting required.

Deposit Limit

Set a maximum on daily, weekly, or monthly deposits. Once the limit is reached, no further deposits can be made until the next period begins.

Session Time Limit

Set a time limit for how long you play in one sitting. When the limit is reached, you will be logged out automatically.

Self-Exclusion

Lock your account completely for a set period (7 days to 6 months, or permanently). During this time neither login nor deposit will be possible.

Bet Limit

Set a maximum stake per bet so that a moment's impulse does not lead to a large loss.

Cool-Off Request

If you want some distance from gaming, take a "cool-off" for 24 hours to 30 days — your account stays safe, only access is paused.

Reality Check

At set intervals a message appears on screen showing your total play time and balance — to help you stay aware.

How to activate self-exclusion

Self-exclusion is the most powerful protection tool. Follow the steps below to activate it:

01
Log in to your account and click the profile icon in the top right corner.
02
Find the "Responsible Gaming" menu — it is usually found within account settings.
03
Select the Self-Exclusion option. Choose your time period: 7 days, 1 month, 3 months, 6 months, or permanent.
04
A confirmation message will be sent to your registered email. The limit takes effect from that point.
05
If you run into any issues, our support team is available 24/7 via live chat or email and can assist you in Bengali.

Recognise the warning signs

If any one or more of the following signs appear, it means gaming is no longer just entertainment — it is becoming a problem.

Spending beyond budget

Depositing more than your set budget repeatedly, or using household money for gaming.

Urge to chase losses

Betting again and again after a loss thinking "I'll win this time," while losses keep growing.

Losing track of time

Playing for hours on end without realising how much time has passed.

Hiding from family and friends

Concealing your gaming from family or close ones, or lying about it.

Restlessness when unable to play

Feeling irritable or anxious when you have no access or opportunity to play.

Impact on work or studies

Being unable to focus on work due to thoughts about gaming, declining performance, or avoiding responsibilities.

Seek help — you are not alone

Problem gambling is a recognised mental health condition. It is not a sign of weak willpower — with the right support, recovery is possible.

You can contact sixs affiliate's 24/7 live chat or email support (in Bengali and English) directly — to set account limits, activate self-exclusion, or raise any concern. The support team helps without judgment.

Close family members often notice first that something is wrong. Talk openly with someone you trust — their support can sometimes work faster than professional help.

You can also seek help from a professional mental health counsellor. Mental health services are available at government and private hospitals in Bangladesh. Read our FAQ — it has answers to common questions about responsible gaming.

Support resources

Here for you

  • sixs affiliate Live Chat: 24/7 in Bengali and English, with immediate response.
  • Email Support: Write to us by email with details of your issue, and the team will reply in Bengali.
  • Family and Friends: Talk to someone you trust — strong relationships make recovery easier.
  • Professional Counselling: Contact a mental health counsellor or the psychiatry department at a government hospital.

What parents should do

If there are minors in your household, make sure they cannot access this platform. Take the following steps:

  • Enable parental controls or content filters on your devices.
  • Never share your login details or password with anyone.
  • Keep your bank card or mobile banking app out of reach of other family members.
  • Have an open conversation with children and teenagers about the harms of gambling.
  • If you have any suspicion, let sixs affiliate support know — we will help investigate the account.

To get a full understanding of sixs affiliate's policies, visit our About Us page, which outlines the platform's core principles and commitments.

Common questions about responsible gaming

Once the set period (7 days, 1 month, etc.) ends, you can contact the support team to reactivate your account. For permanent self-exclusion, reactivation goes through a detailed process and involves a mandatory waiting period.

Lowering a limit takes effect immediately. Increasing a limit requires a 24-hour waiting period — this is intentional, to prevent impulsive decisions from causing harm.

Reach out directly via sixs affiliate's 24/7 live chat or email support. Our team will listen without judgment and help set account limits or arrange exclusion. Seeking help from a professional counsellor or family members is also recommended.

Your account balance stays safe during self-exclusion. Once the exclusion period ends, you can withdraw through support. For permanent exclusion there is a separate process — the support team will walk you through it.

No. Age is verified at the time of registration on sixs affiliate. Anyone under 21 cannot register. If inconsistencies are found during verification, the account may be suspended at any time.

No. Using tools such as deposit limits, session limits, or cool-off breaks has no effect on your account's regular benefits or status. These tools are entirely voluntary and completely confidential.